Enquiry about Results

If you are unhappy about an exam result, you can request a clerical re-check of marking ('review of results') or request a copy of the paper ('access to scripts').

Your grade can go down as well as up.  A review of marking is the standard request for any student.  A priority review of marking is a quicker service for students whose place at a university or other higher education institution depends on the outcome.

You can request these services for individual units or components.

Awarding bodies will only accept applications for reviews of marking from centres and not from candidates or their parents.

What services are available?

A clerical re-check of a marked paper will make sure that: 

• all pages have been marked
• all marks have been counted
• result matches the marks on the paper

A clerical re-check takes up to 10 calendar days.

If you request a review or priority review of marking:

• it includes a clerical re-check

• a second examiner will review the paper/recording again to identify genuine marking errors or unreasonable marking

• make sure all marks are counted

How long it takes

Up to 20 calendar days for a review of marking. Up to 15 calendar days for a priority review of marking.

This service is only available for whole subjects, not individual subjects. This would be in agreement and submitted by teaching staff.

This is a review of the original moderation to ensure that the assessment criteria have been fairly, reliably and consistently applied. It is not a re-moderation of candidate’s work.

Candidate consent is not required.

Where a review of marking is for A Level, candidates will be informed that reviews of moderation may not necessarily be completed to meet individual Universities’ deadlines.

Changes to candidates’ results arising from a review of moderation cannot lead to a subsequent late request for a review of marking of a written examination component.

Disposal of scripts

Where teachers have used copies of candidates’ scripts for teaching and learning purposes but no longer wish to retain them, the centre will ensure that the scripts are disposed of in a confidential manner.

Centre staff may request access to original or scanned copy of marked papers to use for teaching and learning purposes. A Candidate consent form for access must be signed by the candidate, which must be retained for six months.

Candidates can request access to their scripts (completed exam paper) - most exam boards don't charge but please check the forms below.

Awarding bodies will send out original papers once the post-results deadline has passed.

Fees for post-results services (Access to Scripts, clerical re-checks, reviews of marking and reviews of moderation) are set independently by each awarding body and must be paid in cash or cheque (made payable to The Streetly Academy) before any applications can be submitted to the awarding body on your behalf.

For clerical checks and reviews of marking, the fee will only be refunded if overall subject grades are amended, whether upwards or downwards.

Please note fees are per paper. Priority services are not available for all qualifications

Please complete the form below. The form includes fees and deadlines. Both the completed form and fees should be submitted to Mrs Thompson or Mrs Roberts by the relevant deadline.

Consent forms will need to be completed/signed by the student.

Requests received after the deadline will not be accepted.

The outcome of each enquiry will be confirmed by the respective awarding body.

The awarding body will provide a reason for the decision of a review of marking. If the mark has changed the reason will either be that an administrative error had occurred or there was a marking error.

The outcome of the enquiry will be emailed to the candidate by the centre.

UCAS will be advised of any changes to GCE qualification grades.

Candidates need to be aware that grades can go down, remain the same or go up. All consent forms or emails from candidates will be retained and kept for six months following the outcome of the review of marking or any subsequent appeal.